Four-lepton production in proton-proton collisions, $\mathrm{pp}\to (\mathrm{Z}/ \gamma^*)(\mathrm{Z}/\gamma^*) \to 4\ell$, where $\ell = \mathrm{e}$ or $\mu$, is studied at a center-of-mass energy of 13 TeV with the CMS detector at the LHC. The data sample corresponds to an integrated luminosity of 35.9 fb$^{-1}$. The ZZ production cross section, $\sigma(\mathrm{pp} \to \mathrm{Z}\mathrm{Z}) = 17.2 \pm 0.5\text{ (stat) }\pm 0.7\text{ (syst) }\pm 0.4(\mathrm{theo}) \pm 0.4\text{ (lumi)}$ pb, measured using events with two opposite-sign, same-flavor lepton pairs produced in the mass region $60 < m_{\ell^+\ell^-} < $120 GeV, is consistent with standard model predictions. Differential cross sections are measured and are well described by the theoretical predictions. The Z boson branching fraction to four leptons is measured to be $\mathcal{B}(\mathrm{Z}\to 4\ell) = 4.8 \pm 0.2\text{ (stat) }\pm 0.2\text{ (syst) } \pm 0.1\text{ (theo) }\pm 0.1\text{ (lumi) }\times 10^{-6}$ for events with a four-lepton invariant mass in the range 80 $ < m_{4\ell} < $ 100 GeV and a dilepton mass $m_{\ell\ell} > $4 GeV for all opposite-sign, same-flavor lepton pairs. The results agree with standard model predictions. The invariant mass distribution of the four-lepton system is used to set limits on anomalous ZZZ and ZZ$\gamma$ couplings at 95% confidence level: $-0.0012 < f_4^\mathrm{Z} < 0.0010$, $-0.0010 < f_5^\mathrm{Z} < 0.0013$, $-0.0012 < f_4^{\gamma} < 0.0013$, $-0.0012 < f_5^{\gamma} < 0.0013$.
The measured total ZZ cross section using 2016 data. The first systematic uncertainty is the combined systematic uncertainty excluding luminosity and theortical sources, the second is theoretical uncertianty on the extrapolation from the selected region to the total phase space, the third is the luminosity uncertianty
The measured total ZZ cross section using 2015 and 2016. The first systematic uncertainty is the combined systematic uncertainty excluding luminosity and theortical sources, the second is theoretical uncertianty on the extrapolation from the selected region to the total phase space, the third is the luminosity uncertianty
The measured fiducial ZZ cross sections. The first systematic uncertainty is the combined systematic uncertainty excluding luminosity, the second is the luminosity uncertianty